At Randall's Window Coverings, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services. Please read this policy carefully.
We collect information you provide directly to us, such as when you schedule a consultation, request a quote, make a purchase, sign up for communications, or contact us with questions. This may include your name, email address, phone number, mailing address, and details about your window treatment project.
We also automatically collect certain information when you visit our website, including your IP address, browser type, operating system, referring URLs, and information about how you interact with our website. This is collected through cookies, web beacons, and similar technologies.
We use the information we collect to provide, maintain, and improve our services. This includes processing your requests and orders, scheduling consultations, communicating with you about products and services, and providing customer support. Your information helps us deliver personalized service.
We may also use your information to send you marketing communications about products, services, and promotions that may interest you, based on your preferences and interactions with us. You can opt out of marketing communications at any time by contacting us or using the unsubscribe link in our emails.
We do not sell your personal information to third parties. We may share your information with service providers who assist us in operating our business, such as payment processors, delivery services, and marketing platforms. These providers are contractually obligated to protect your information.
We may also disclose your information if required by law, to protect our rights or safety, or in connection with a business transaction such as a merger or acquisition. In such cases, we will take reasonable steps to ensure your information continues to be protected.
We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. This includes encryption, secure servers, access controls, and regular security assessments.
However, no method of transmission over the internet or electronic storage is completely secure. While we strive to protect your personal information, we cannot guarantee its absolute security. Please contact us immediately if you believe your information has been compromised.
You have the right to access, correct, or delete your personal information in our records. You may also request that we restrict processing of your information or provide a copy of your data in a portable format. To exercise these rights, please contact us using the information below.
If you are an Ontario resident, you have additional rights under the Personal Information Protection and Electronic Documents Act (PIPEDA). You may file a complaint with the Office of the Privacy Commissioner of Canada if you believe your privacy rights have been violated.
Our website uses cookies and similar tracking technologies to enhance your browsing experience, analyze website traffic, and understand where our visitors come from. Cookies are small text files stored on your device that help us remember your preferences and improve our website.
You can control cookies through your browser settings. Most browsers allow you to refuse cookies or alert you when cookies are being sent. However, disabling cookies may affect some features of our website. For more information about cookies, visit www.allaboutcookies.org.
If you have questions about this Privacy Policy or our privacy practices, please contact us at [email protected] or call (613) 714-4906. You may also write to us at: Randall's Window Coverings, 555 Bank Street, Ottawa, ON K1S 5L7, Attention: Privacy Officer.
We may update this Privacy Policy from time to time to reflect changes in our practices or applicable laws. We will post any changes on this page with an updated revision date. We encourage you to review this policy periodically. Last updated: January 2025.
We implement security measures to safeguard your information.
We do not sell your personal information to third parties.
Access, correct, or delete your personal information at any time.
We're committed to protecting your privacy. Contact us anytime with questions about how we handle your personal information.
Call (613) 714-4906